Terms of service
Terms of Service
Overview
These Terms of Service govern your use of the Dosebe website and any purchases made through it.
By accessing the site or placing an order, you agree to these Terms and to our Privacy Policy.
Dosebe sells small-batch ceramic tableware produced for everyday use. All sales are made directly between you and Dosebe.
Use of the Website
You confirm that you are at least the age of majority in your place of residence and that any information you provide is accurate and complete.
You are responsible for maintaining the confidentiality of your account information and for all activity that occurs under your account.
Products
All products are handmade and produced in small batches.
As a result, slight variations in size, colour, and finish are a natural part of the process and are not considered defects.
Product descriptions and images are provided for guidance only and may vary slightly from the final item received.
We reserve the right to update product information, pricing, or availability at any time.
Orders
Placing an order constitutes an offer to purchase.
An order is only accepted once payment has been processed and confirmation has been sent.
We reserve the right to refuse or cancel any order at our discretion.
If an order is cancelled, you will be notified and refunded accordingly.
Pricing and Payment
All prices are shown in the applicable currency and do not include shipping, taxes, customs duties, or import charges unless stated otherwise.
You agree to provide valid and authorised payment details and to pay all charges incurred in connection with your order.
Shipping
Orders are shipped from the United Kingdom.
Delivery times are estimates only and cannot be guaranteed.
Once an order has been handed over to the carrier, responsibility for the shipment passes to the customer.
We are not responsible for delays caused by shipping carriers, customs, or circumstances beyond our control.
Returns
Returns are accepted in accordance with our Returns Policy.
Made-to-order or customised items are non-returnable unless faulty or damaged on arrival.
Intellectual Property
All content on this website, including text, images, and design, is the property of Dosebe and may not be used, reproduced, or distributed without prior written permission.
Third-Party Services
This website is powered by Shopify. While Shopify provides the technical platform, all transactions and obligations related to purchases are solely between you and Dosebe.
We are not responsible for third-party websites or services linked from our site.
Limitation of Liability
To the fullest extent permitted by law, Dosebe shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or the purchase of our products.
All products are provided “as is” and “as available”, except where consumer law requires otherwise.
Governing Law
These Terms are governed by and interpreted in accordance with the laws of the United Kingdom.
Changes to These Terms
We may update these Terms from time to time.
The most current version will always be available on this page.
Contact
If you have any questions about these Terms, please contact:
Dosebe
📧 dosebeonline@gmail.com